Is Your C-Suite Hesitant to Get On Social Media?
By blog
Social media’s influence on business, in both the B2B and B2C sectors, continues to grow every day. Prominent amounts of business websites now display social tabs, asking the visitor, “follow us,” on anywhere from one to several different networks. Trade shows and conferences typically have their own official hashtag. LinkedIn now features the blogs of influencers such as Richard Branson, Jack Welch, and Dave Kerpen on its homepage.
Despite this growth, a large sector of the C-Suite, especially within B2B, has reservations about establishing a presence on social media. On the surface, their misgivings are justified, as there are certainly risks. Premature disclosure of private information, a tweet after one too many cocktails, or an account getting hacked are certainly reasonable causes for concern.
A recent Social Media Today article features a great baseline for how organizations should approach executive use of social media. “An executive approach to social media, particularly within the B2B environment, needs to take into account numerous complex issues. Further, the final decision must be thought of in the context of the organization as a whole, the executives it employs, and the industry and regulatory environment in which it operates.”
Once a cohesive, thorough, social media policy has been instituted, there is little reason for your leadership to avoid social networks. While there will always be risks associated, your C-Suite probably did not earn the reputations they’ve earned without taking a few chances along the way. And besides, staying off social media runs the possibly greater risk of making your company appear behind the times.
A BRANDfog study (via Artillery Marketing) found that having C-Suite members on social media could have a profound impact on how both prospects and employees perceive your leadership. “93% of respondents believe that CEO engagement in social media helps communicate company values, shape a company’s reputation, and grow and evolve corporate leadership in times of crisis. 82% of respondents were more likely or much more likely to trust a company whose CEO and leadership team engage with social media. 78% of respondents would prefer to work for a company whose leadership is active on social media.”
If these numbers don’t convince your executive group that the rewards outweigh the risks, they should also know that being active on social media doesn’t mean they need to solely post about business. ING Direct Canada CEO Peter Aceto has experienced a great deal of success and improved reputation from simply being both relatable and accessible to ING’s customers. Rather than constantly promoting ING, Aceto gives his followers a glimpse “behind the curtain” at his values, interests, and personal life. By simply “being there,” Aceto is strengthening ING’s brand in a way that company accounts would have trouble accomplishing.
What do you think; do the risks outweigh the rewards when it comes to “C-Suite Tweets”? What executives would you point to as models for how leadership should conduct themselves online? Can you think examples of brands you’ve done business with or perceived differently due to a leader’s social media presence? Sound off in the comments!
Latest Posts
Categories
- B2B Marketing (190)
- blog (147)
- Social media marketing (68)
- social media (52)
- Marketing (42)
- Digital Marketing (41)
- Lead Generation (39)
- Marketing Strategy (34)
- Lead Generation (33)
- Press releases (27)
- B2B (26)
- Behind the Scenes (26)
- marketing automation (26)
- Content Marketing (23)
- Marketing (21)
- Strategy (21)
- b2b tactics (19)
- b2b business objectives (17)
- online marketing (17)
- SEO (15)
- content marketing (15)
- Business continuity (14)
- google ads (14)
- AI (13)
- AI Marketing (13)
- B2B Campaigns (13)
- B2B business (13)
- PR Communication (13)
- Business Growth (12)
- PPC (12)
- b2b lead generation (12)
- b2b strategy (12)
- B2B Blogging (11)
- Marketing News (11)
- Marketing Planning (11)
- B2B PPC Campaign (10)
- Conversion Rate (10)
- Employer Branding (10)
- Marketing Automation Tool (10)
- marketing tips (10)
- Social Media Strategy (9)
- White papers (9)
- artificial intelligence marketing (9)
- inbound marketing (9)
- B2B companies (8)
- B2B email marketing (8)
- Fractional CMO (8)
- b2b social media (8)
- crisis management (8)
- marketing automation for B2B businesses (8)
- online PR (8)
- E-books (7)
- HubSpot (7)
- Pinterest (7)
- SEO trends (7)
- Twitter (7)
- b2b sales (7)
- content strategy (7)
- marketing plan (7)
- social networks (7)
- ABM Strategy (6)
- Business Development (6)
- Facebook (6)
- SEO Strategies for B2B Companies (6)
- Webinar Recording (6)
- artificial intelligence (6)
- marketing objectives in b2b (6)
- sales prospecting (6)
- technology marketing (6)
- CMO (5)
- Digital Transformation (5)
- Email Marketing (5)
- Events (5)
- Facebook page (5)
- Google AdWords (5)
- IT (5)
- KPI measurements (5)
- Landing Page (5)
- Marketing Management (5)
- Marketing Trends (5)
- automated marketing (5)
- b2b best practices (5)
- b2b prospecting (5)
- b2b strategies (5)
- digital communication strategy (5)
- internationalisation (5)
- marketing automation systems (5)
- social media marketing campaign (5)
- social media trends (5)
- trends (5)
- B2B marketing campaigns (4)
- Cost per Lead (4)
- Digital Influence (4)
- HubSpot Certified Agency (4)
- Instagram (4)
- Lead Generation Trends (4)
- LinkedIn (4)
- LinkedIn marketing strategy (4)
- NNC Services (4)
- Paid Advertising (4)
- Tech Startup (4)
- Tech Startup Marketing Strategy (4)
- Uncategorized (4)
- Video Marketing Strategy (4)
- b2b sales plan (4)
- best practices during crisis (4)
- leading marketing automation tools (4)
- market entry (4)
- marketing content (4)
- personal branding (4)
- proactive marketing (4)
- B2B Marketing Budget (3)
- B2B marketing inbound (3)
- B2B marketing strategy inbound (3)
- Business Strategy (3)
- Conversion Rate Optimization (3)
- Financial (3)
- Google Analytics (3)
- Google+ (3)
- Internal Marketing (3)
- Linkedin Groups (3)
- Marketing Automation Migration (3)
- Online Events (3)
- Pardot (3)
- Pardot to HubSpot Migration (3)
- SMB international Business Models (3)
- Tech (3)
- Video Content (3)
- Webinar (3)
- abm (3)
- b2b blogging (3)
- b2b customer aquisition (3)
- b2b growth (3)
- barriers to entry (3)
- blogging (3)
- brand engagement (3)
- business plan (3)
- buyer persona (3)
- customer research (3)
- demand generation (3)
- doing business abroad (3)
- employer brand (3)
- employer branding strategy (3)
- inbound leads (3)
- marketing audit (3)
- marketing automation strategy (3)
- marketing leadership (3)
- marketing portfolio audit (3)
- online communities (3)
- online demand (3)
- outsourcing (3)
- prospects (3)
- storytelling (3)
- tech business (3)
- visual content (3)
- 4P’s (2)
- ABM sales outreach (2)
- Agile Marketing (2)
- B2B Contacts (2)
- B2B Email Marketing Campaigns (2)
- B2B Marketing Collaterals (2)
- B2B digital agency (2)
- B2B presentations (2)
- Business Intelligence (2)
- Channel Integration (2)
- Customer-Centric (2)
- DIY business (2)
- Facebook content (2)
- Go-to-Market Strategies (2)
- Hubspot Inbound (2)
- Hubspot Portal audit (2)
- Hubspot marketing portal (2)
- IT recruitment (2)
- Innovation (2)
- Integrated Marketing (2)
- Internship (2)
- Lead Gen Automation Tools (2)
- Microsoft Dynamics (2)
- PPT (2)
- Pay-per-Click (2)
- Product Marketing (2)
- ROI (2)
- RevOps (2)
- SMART (2)
- SMB (2)
- SME (2)
- Sales Automation (2)
- Sales Automation Tools (2)
- Salesforce (2)
- Search Engine Optimization (2)
- Telemarketing (2)
- Tumblr (2)
- action plan (2)
- b2b planning (2)
- b2b tradeshow (2)
- b2b video marketing (2)
- banking (2)
- business communities (2)
- business management (2)
- buyer journey (2)
- buyer motivation (2)
- celebrities (2)
- client presentations (2)
- company marketing (2)
- company presentation rules (2)
- context marketing (2)
- conversion tracking (2)
- corporate presentations (2)
- data driven (2)
- eCommerce Marketing (2)
- employee value proposition (2)
- employer value proposition (2)
- entertainment industry (2)
- free marketing tools (2)
- fundraising (2)
- gdpr (2)
- how to present in front of customers (2)
- how to write a presentation (2)
- marketing investing (2)
- marketing outsourcing (2)
- marketing segmentation (2)
- marketing upskilling (2)
- networking communities (2)
- nonprofits (2)
- omnichannel marketing (2)
- online strategies (2)
- outbound marketing (2)
- outsourced marketing (2)
- ppc ads (2)
- ppc management (2)
- ppc strategy (2)
- presentation structure (2)
- product audit (2)
- product portfolio (2)
- promotion (2)
- sales enablement (2)
- sales funnel (2)
- segmentation (2)
- service marketing (2)
- slideshows (2)
- succes management (2)
- supporters (2)
- targeting (2)
- tourism industry (2)
- tradeshow attendance (2)
- tradeshow objectives (2)
- tradeshow results (2)
- tradeshow strategy (2)
- webinar tips (2)
- website optimization (2)
- 2014 (1)
- ActiveCampaign (1)
- Ad Rank (1)
- AdidasOriginal (1)
- Android (1)
- B2B Case Study (1)
- B2B Digital Training (1)
- B2B e-mail copy (1)
- B2B e-mail marketing (1)
- BWBB (1)
- Blockchain (1)
- Blockchain Technologies (1)
- CTA button (1)
- Design Thinking Model (1)
- Direct Marketing (1)
- Dreamforce 2017 (1)
- Drip Marketing Campaign (1)
- Dynamics 365 (1)
- Dynamics 365 marketing (1)
- Dynamics Marketing (1)
- E-Commerce (1)
- Eastern Central Europe (1)
- Eastern Europe (1)
- Emotional B2B Marketing (1)
- Employee Feedback (1)
- Event management (1)
- External Marketing (1)
- Facebook Apps (1)
- Facebook marketing (1)
- Freemium SaaS (1)
- Go-to-Market (1)
- Google Ad Grant (1)
- Google Ads statistics (1)
- GoogleAdGrant (1)
- HR planning (1)
- Hubspot Outbound (1)
- IT marketing (1)
- IT outsourcing (1)
- IT service price (1)
- Intel (1)
- LeadGeneration (1)
- Machine Learning (1)
- Market Entry Strategy (1)
- Market Research (1)
- Marketing Metrics (1)
- Marketing Results (1)
- Marketing frameworks (1)
- Marketing vs Sales (1)
- Marketo (1)
- Medium Companies (1)
- Microsoft Dynamics 365 (1)
- NGO (1)
- Networking (1)
- Organizational culture (1)
- PPC statistics (1)
- PPC stats (1)
- Personalized messages (1)
- Pictures (1)
- Podcast SEO (1)
- Price (1)
- Recruitment Marketing (1)
- Revenue operations (1)
- Romanian content marketers (1)
- SaaS (1)
- Salesforce Partners (1)
- SharpSpring (1)
- Small Business (1)
- Social Proof (1)
- StopWar (1)
- Tactics (1)
- Target (1)
- Tech events (1)
- Template (1)
- Till Hahndorf (1)
- Types of Google Ads (1)
- Ukraine (1)
- VirginAmerica (1)
- Voice Search SEO (1)
- Work alternative (1)
- Youtube Ads (1)
- ads setting (1)
- app (1)
- artists (1)
- b2b benchmark (1)
- b2b buyer (1)
- b2b buying process (1)
- b2b buying trends (1)
- b2b customers (1)
- b2b marketing vs sales (1)
- b2b modeling (1)
- b2b price (1)
- b2b viral campaign (1)
- benghmarking (1)
- brand advocates (1)
- business (1)
- business growth course (1)
- buyer behaviour in b2b (1)
- buyer persona template (1)
- buyers (1)
- call to action (1)
- clients (1)
- cold-calling (1)
- company (1)
- competition (1)
- copywriting (1)
- customer segmentation (1)
- cybersecuritystrategy (1)
- dan schawbel (1)
- detailed buyer persona (1)
- differentiators (1)
- downloadable resources (1)
- e-mail campaigns (1)
- e-mail message and copy (1)
- employer brand experience (1)
- employer of choice (1)
- entrepreneurs (1)
- environmental marketing (1)
- fans (1)
- gdpr benefits (1)
- gdpr benefits for marketing (1)
- go-to-market channels (1)
- green marketing (1)
- growth marketing (1)
- hotel (1)
- how to find leads (1)
- how to sell (1)
- human resources (1)
- iOS (1)
- inbound marketing services (1)
- inbound marketing vs outbound marketing (1)
- international business (1)
- investment in marketing (1)
- investors (1)
- jamie oliver (1)
- lead generation results (1)
- leads (1)
- letter writing (1)
- like (1)
- market price (1)
- marketing benchmarking (1)
- marketing flywheel (1)
- marketing goals (1)
- marketing investments (1)
- marketing letters (1)
- marketing message (1)
- marketing objectives (1)
- marketing strategy for 2022 (1)
- mobile (1)
- mobile marketing (1)
- music (1)
- new business opportunities (1)
- online reputation (1)
- personal branding tips (1)
- personell issues (1)
- photos (1)
- podcast (1)
- positive employer brand (1)
- ppc click fraud (1)
- price debate (1)
- price negociation (1)
- pricing (1)
- pricing stratey (1)
- product cost (1)
- product price (1)
- promote (1)
- recession tactics (1)
- roadmap (1)
- sales (1)
- script (1)
- seo practices (1)
- service price (1)
- services (1)
- setting objectives (1)
- setting the price (1)
- smart bidding (1)
- social channels (1)
- social networking (1)
- social platform (1)
- social recruitment (1)
- startup (1)
- subscribers (1)
- sustainability (1)
- tailored experience (1)
- talent pool (1)
- tech hub (1)
- tech professionals (1)
- tools (1)
- updates (1)
- viral campaignes (1)
- viral marketing (1)
- viral videos (1)
- visual (1)
- voice search optimization (1)